Privacy Policy

Last updated: November 2026

Information We Collect

Grace House Church collects personal information when you voluntarily submit it through our website or our mobile application, Grace House Church. This includes, but is not limited to, when you submit a prayer request, register for a course, sign up for email communications, make a donation, or engage with our Intelligent Delegation Engine.

Mobile Application Data

When using the Grace House Church app, we may collect device information (such as OS version and hardware model), push notification tokens to send you timely alerts, and interaction analytics to improve user experience.

Task & Delegation Data

If you are an active volunteer or leader utilizing the Intelligent Delegation Engine, we collect data regarding task assignments, completion statuses, and SLA (Service Level Agreement) metrics to ensure operational efficiency and accountability.

How We Use Your Information

We use your information to communicate with you about church events, send devotional content, process donations, provide discipleship resources, and facilitate seamless team coordination through automated task routing and escalations.

Data Security

We implement appropriate security measures to protect your personal information. Your data is stored securely using industry-standard encryption, role-based access controls, and secure Cloud infrastructure (such as Google Cloud and Firebase).

Third-Party Services

We may use third-party services such as Mailchimp (email), Stripe (payments), Tithe.ly (donations), and Firebase (mobile backend) to process your information. These services have their own privacy policies.

Data Retention & Account Deletion

You have the right to delete your Grace House Church account and associated personal data at any time:

  • In the Mobile App (iOS & Android): Open the Grace House Church app, go to More → Settings → Account → Delete account, and confirm deletion. Your account credentials, profile details, phone number, photo, push notification tokens, and directory listing are permanently removed immediately.
  • On the Web or by Email: You may also request account and personal data deletion without signing into the app by emailing info@gracehousechurch.org with the email address associated with your account. Requests are processed within 7 business days.
  • Retained Records: In accordance with IRS and nonprofit accounting regulations, anonymized charitable contribution records (processed via Stripe) may be retained solely for tax-receipt and audit compliance.

Contact Us

If you have any questions about this privacy policy or your data, please contact us at info@gracehousechurch.org.